Older adults’ perceptions of services provided to enable healthy living in east asia

Stream: Aged care services
Date: Wednesday, 11 September 2019
Time: 10.45 am – 12.25 pm


This paper presents findings from empirical elder care research conducted by international researchers of Singaporean, Taiwanese, Korean, Japanese, Polish, American, Australian, and Chinese background. The focus is on the important but still emerging topic of service users’ perceptions and expectations of services, ranging from old-age pensions to long-term care insurance benefits. The aims are to compare the perception of support among recipients of pensions and long-term care benefits: do they view them as an entitlement, do they view them as funds they have rightfully earned, or do they view them as a welfare payment that they require to support their lives? Based on prior cross-national research on support services users (e.g. Laragy, C. et al 2011), we know that users are divided in their perceptions of support. Some rejected support because it was seen as an intrusion into their lives, while others viewed it favourably as a complement to their lives. This conference paper delves further into this research on perceptions of support to examine how support is experienced. The paper draws its empirical cases from a forthcoming edited volume of fourteen chapters of rich ethnographic research edited by East Asian studies researchers Jeanne Shea, Hong Zhang, and Katrina Moore.


K Moore (Presenter), Uni of New South Wales
Katrina Moore teaches at UNSW.